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Total rip off artists as far as I am concerned. Refused to honor 5 year Warranty purchased with Nikon 300D. Total runaround with story that our Warranty Company had been purchased by another company and we would have to deal with them, blah blah blah. Phone calls not returned. New holder of warranty said we were out of luck, because they were not liable for the warranties of the company they purchased. Now after sending camera to Nikon for... Read more

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Back in November, I purchased two 16gb SD cards for the price of 1...I got the first one and never got the second one. I have repeatedly called and sent emails trying to take care of this problem. Every time someone tells me they placed the order and will put it in the mail. I still have not gotten it. This is not a difficult situation and I'm not sure why you require a minimum of 100 words to be able to post this problem. I did order a... Read more

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2006 I purchased a sony tv and a samsung blue ray player including warranties for both products. It cost me 500 dollars to purchase the warranties and recently I needed service for the TV and blue ray player. I tried to get a hold of repair tech the warranty company the one that Fotoconnextion insisted that I needed when I purchased the products. Well guess what they are out of business or something now what? I have called and called however no... Read more

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I placed an online order with this company on May 31, 2009 because they had a great price on a digital camera I wanted. Shortly after, I received an email confirmation with my initial order, but no description of my purchase. My original order was for a Casio Elixim digital camera model EX-S880 for $169.99 with free shipping. Two days later on June 2nd I received another email stating I needed to contact Tom to confirm my order. I promptly... Read more

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I ordered a Panasonic Lumix ZS1K camera - from FOTO CONNECTION - with extra lithium batteries (it was a"buy 1 get 1" summer offer for the batteries) so I expected 2 units of batteries. But they shipped me 2 wrong batteries and they wanted me to ship them back at my own expense.It was their fault that I received the wrong ones, so why will I be penalized by paying for the shipment cost.The least this company could do is to sent me a box with... Read more

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Camera in-stock on internet, out of stock on the phone, said maybe their is something comparable. I did'nt ask for something comparable.Same person pretends to be someone different each time you are sent to different individuals.If you are going to operate a business try to be honest. Times are hard. Money is scarce for poor working class people such as myself.I spent 5.95 before even making the purchase. Would I trust using a credit card? No!... Read more

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I placed an order for 52" lcd (sharp).I was told to call in and did so.They tried to sell me additions,but I declined.They sent me an e-mail stating it has been dispatched... after a week called then and they said the lcd broke on the wasy to shipping and would replace it with priority shipping after 3 weeks called them to find out the status.I was told to cancell the lcd since they do not have one to replace..meanwhile my credit card was... Read more

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i got a tv and asked for the 5 year warranty for 500.00! after 1 year and 10 months i call the warranty comp. to find out the went out of biss.so i call FotoConnection and tell the what was going on and the *** hole said that is my prob. to tack it up with the warranty comp. so i call back and ask for a manger and he tranzfers me to some one and the tell me thay cant do anything for me cant give me a new warranty because it has to be at time of... Read more

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I ordered a wrist strap for my digital camera from FotoConnection. In the picture, you could see the stitching in the strap so you naturally thought it was leather or at the very least vinyl and it had a metal ring to attach to your camera. When my package arrived, I had received a green and a pink cloth flimsy wriststrap that you could go purchase for about 39 cents. I immediately called them and after I waited on hold for a good 30 minutes, I... Read more

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The Original FotoConnection camera plus lens package had a "shipping problem". The suggested lens, battery, memory configuration ended up costings hundreds of dollars more than what you could buy at any store. Bottom line ... stay away! If you receive a call from a salesperson associated with this organization after submitting an online order simply cancel the order and make sure your credit card company rejects any charges. Example - a Canon... Read more

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