FotoConnection Complaints and Reviews

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Main address: P.O. Box 300425 11230 Midwood NY
1-800-457-0889, 347-402-1084,
  • 108 complaints
  • $18.1K claimed losses
  • $168 average
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  • Apr 05, 2012
  • Appliances and Electronics
  • Washington, District Of Columbia
  • Nikon 300D
  • 26

Total rip off artists as far as I am concerned. Refused to honor 5 year Warranty purchased with Nikon 300D. Total runaround with story that our Warranty Company had been purchased by another company and we would have to deal with them, blah blah blah. Phone calls not returned. New holder of warranty said we were out of luck, because they were not liable for the warranties of the company they... Read more

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  • Apr 27, 2010
  • Appliances and Electronics
  • Ketchikan, Alaska
  • 70

Back in November, I purchased two 16gb SD cards for the price of 1...I got the first one and never got the second one. I have repeatedly called and sent emails trying to take care of this problem. Every time someone tells me they placed the order and will put it in the mail. I still have not gotten it. This is not a difficult situation and I'm not sure why you require a minimum of 100... Read more

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  • Oct 31, 2009
  • Appliances and Electronics
  • Cumming, Georgia
  • 2
  • 2
  • 24

2006 I purchased a sony tv and a samsung blue ray player including warranties for both products. It cost me 500 dollars to purchase the warranties and recently I needed service for the TV and blue ray player. I tried to get a hold of repair tech the warranty company the one that Fotoconnextion insisted that I needed when I purchased the products. Well guess what they are out of business or... Read more

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  • Aug 28, 2009
  • Appliances and Electronics
  • Cresskill, New Jersey
  • Casio Digital Camera
  • 2
  • 2
  • 30

I placed an online order with this company on May 31, 2009 because they had a great price on a digital camera I wanted. Shortly after, I received an email confirmation with my initial order, but no description of my purchase. My original order was for a Casio Elixim digital camera model EX-S880 for $169.99 with free shipping. Two days later on June 2nd I received another email stating I needed... Read more

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  • Aug 12, 2009
  • Appliances and Electronics
  • Los Angeles, California
  • 2 Batteries For Panasonic Lumix Zs1
  • 32

I ordered a Panasonic Lumix ZS1K camera - from FOTO CONNECTION - with extra lithium batteries (it was a"buy 1 get 1" summer offer for the batteries) so I expected 2 units of batteries. But they shipped me 2 wrong batteries and they wanted me to ship them back at my own expense.It was their fault that I received the wrong ones, so why will I be penalized by paying for the shipment cost.The least... Read more

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  • Jun 26, 2009
  • Appliances and Electronics
  • Atlanta, Georgia
  • Olympus Fe360
  • 20

Camera in-stock on internet, out of stock on the phone, said maybe their is something comparable. I did'nt ask for something comparable.Same person pretends to be someone different each time you are sent to different individuals.If you are going to operate a business try to be honest. Times are hard. Money is scarce for poor working class people such as myself.I spent 5.95 before even making the... Read more

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  • Jun 13, 2009
  • Appliances and Electronics
  • Arlington Heights, Illinois
  • Sharp Lcd Tv
  • 38

I placed an order for 52" lcd (sharp).I was told to call in and did so.They tried to sell me additions,but I declined.They sent me an e-mail stating it has been dispatched... after a week called then and they said the lcd broke on the wasy to shipping and would replace it with priority shipping after 3 weeks called them to find out the status.I was told to cancell the lcd since they do not have... Read more

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  • Jun 01, 2009
  • Appliances and Electronics
  • Camden, New Jersey
  • Panasonic Tv
  • 7

i got a tv and asked for the 5 year warranty for 500.00! after 1 year and 10 months i call the warranty comp. to find out the went out of i call FotoConnection and tell the what was going on and the *** hole said that is my prob. to tack it up with the warranty comp. so i call back and ask for a manger and he tranzfers me to some one and the tell me thay cant do anything for me cant give... Read more

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  • May 08, 2009
  • Advertisements and Cons
  • Oklahoma City, Oklahoma
  • Canon Camera
  • 8

I ordered a wrist strap for my digital camera from FotoConnection. In the picture, you could see the stitching in the strap so you naturally thought it was leather or at the very least vinyl and it had a metal ring to attach to your camera. When my package arrived, I had received a green and a pink cloth flimsy wriststrap that you could go purchase for about 39 cents. I immediately called them... Read more

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  • Apr 29, 2009
  • Household Services
  • Marble Falls, Texas
  • Canon Camera
  • 25

The Original FotoConnection camera plus lens package had a "shipping problem". The suggested lens, battery, memory configuration ended up costings hundreds of dollars more than what you could buy at any store. Bottom line ... stay away! If you receive a call from a salesperson associated with this organization after submitting an online order simply cancel the order and make sure your credit card... Read more

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