FotoConnection - "Free shipping" was a lie

"Free shipping" was a lie

May 8, 2008

FotoConnection complaint by Gery

They offered a good price and "free shipping" on a Weber S-650 grill. I ordered it and checked "ground drop" for delivery. I got an email to call them to confirm the order. They said I made a mistake, that anything over 70# cannot be ground dropped, it must be "truck delivery" and it was $299 more.

When I asked why they advertised free delivery on this product, the customer "service" person tried to make me feel like a fool.

I cancelled the order and and then got an excellent deal on an updated S-670 grill, and truly free shipping, with TVsDepot.

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Comments (1)

1. Written by connor, on 19-05-2008 13:48

hi i just ordered a camera from there, do you think this same thing will happen or no beacuse its only about 10-15 pounds?

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