Commentnikon d80(and much more)about $1000. I waited for the customer rep for about 20 min,and when I told him I wanted to cancel he said they were closed and started talking in an unbelievable rude way and even yelling!!!! (what the f****,..my god!) .... I don`t know how these people are still in business.
I called up my bank an had to close my account.
DON`T BUY ANYTHING FROM THEM.
 Comments (8) |  |
| 1. Written by Joe P, on 28-12-2009 22:09 Screw this company. They are a bunch of POS bait and switch salesmen. Nothing but a scam. |
| 2. Written by jdt, on 27-04-2009 19:43 I order two cameras from the sale person name TOM on 4/27/09 .First he was very nice.he will give you the world.I ask him about return policy,he say everything with a FULL REFUND if i not happy with the stuff.Man ,i wish i read the rewiews before i order.i call to canceling my order that afternoon,they keep on talk nonsense , keep telling me there will be no return and there will 15%changed,.they were very rude. they call me stupid,that i believed all the bad rewiews i saw . they put some dude on the phone to talk to me .that i will change my mind. HE send bunch of(good rewiews)to show me they really in bussiness .We will see how the return goes.DO NO BUY FROM THESE POEPLE.STAY AWAY........... |
| 3. Written by D.Long, on 19-12-2008 15:09 I just ordered the D90 Kit and exactly what everyone else has said is exactly what happened to me about the battery and the overseas model. I am so frustrated, wish my research would have linked me to here before trying to buy and then canceling my order. |
| 4. Written by Jeff, on 19-09-2008 13:24 DO NOT do business with these folks: I tried to buy a NIKON D40 Kit. (D40kitpro) This is what happened: (1) I got a phone call trying to upsell me a battery, warranty, and other claims. They lied and said that the battery it comes with is temporary and I need to buy another one of another $150 or so! I declined. The agent said OK, and when I asked if the deal was confirmed, he said yes. (2) I got an e-mail saying I need to click a link to confirm. Very reluctantly, I clicked. (3) I followed up with a phone call to confirm again and to ask them if the email link was legitimate. They said yes. I again asked if the order was confirmed, they said yes. (4) Later that same day, the order showed "cancelled" with no explanation. (5) I called customer service several days later, got transferred to customer service. I told them I wanted my order to be shipped. The transferred me again to management -- a sure sign of funny business. Sure enough, "Peter" the district manager / owner, told me the order was canceled because they did not have any "OVERSEAS" models in stock. They could sell me the "USA MODEL" for another $220. I declined, and informed them that there is nothing on the website about USA vs. OVERSEAS, and that the web page advertises the camera with a USA warranty. He claimed that "everyone knows" this is for an overseas model. I said I think, based on reviews of his company, that he was trying to scam me. He then launched into screaming at me and calling me expletives, and wouldn't allow me to explain why I thought he was scamming. SO, bottom line, the price they advertise is a BAIT & SWITCH to up sell you batteries, warranties, overpriced accessories. And even if you buy those, you probably will get the OVERSEAS model, which is harder to get service on. Buy from them at your own risk. |
| 5. Written by Alvarez, on 11-09-2008 17:23 After making the purchase the sales rep called me and stated that UPS would not carry and deliver so they wanted to charge me an additional $80 because I didn't have a loading dock at my house???? What??? |
| 6. Written by Cameron T., on 14-04-2008 19:19 I completely agree. I tried ordering a Canon Rebel XTi from this place. 30 Minutes after placing the order, I received a phone call from one of their sales reps to "confirm" my order, but it was actually an attempt to upsell me on a battery that I was told "wasn't included with the package." This seemed odd to me, so I went to the website with the guy on the phone and told him the description clearly showed there was a battery included with the order. He told me this was a one time use battery that is meant to get me started. When I asked him why it also stated that a charger came with the battery, i was then told that i could only charge the battery up to three times, to which i told him "then it's not a one time use battery then, is it?" He then tried to sell me a new lens for the camera and I told him to just send me what I ordered and nothing more. I was told it would ship that day. The next day, I received another phone call trying to pull the same crap, but this time I was offered a "great package" for $99 to get a warranty, better bag, tripod, lenses, and all this other rediculous stuff. I told the guy no, and he then told me I needed to buy a warranty to cover the camera, especially since it was fragile and made of plastic. I asked him what he meant, and he then told me that the camera was the INTERNATIONAL model (i.e., grey market) and that the US version was made of metal and I would have to pay $99 more to upgrade to the US version. I told him to cancel my order because that isn't what I ordered, to which he panicked and said he would upgrade it for free and throw in all the other stuff. I told him fine and got off the phone, but felt uneasy about the whole thing. I called back and said I wanted my order cancelled. I was transferred to 3 different people, then finally was put on with this *** who treated me like I was an idiot for cancelling. He then told me he was going to charge me a 15% restocking fee. I asked him how he could do that when my card had never been charged and the order had never gone to the shipping floor (both of which were the only stipulations listed in their policies that justified that charge). He then threatened me with a 25% restocking fee (which is nowhere to be found on the website). When I was trying to tell him what his website said, he was on the other side singing "sorry" while I was talking! I felt like I was talking to a 5 year old! I ended up having to cancel my credit card so they couldn't charge anything. This place is the most wretched thing I have ever had the displeasure of dealing with. I would rather be mauled to death by a squirrel than ever deal with them again. |
| 7. Written by jrbphoto, on 14-03-2008 09:33 Thanks for posting. I almost bought a d80 from them today and decided to check in to them since they were more than $100 less than B&H. (I have found B&H to be the cheapest most times.) I am glad they aren't going to have me for a customer. THANK YOU, THANK YOU, THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!1 |
| 8. Written by Jay, on 12-02-2008 02:09 Something similar is happening to me! I ordered the Canon Rebel XTI on 1-30-08 with the 18-55 lens. Their package was advertised at $549, $150 less than retail stores, but the sales rep "upgraded" me to better "aspherical" real glass 55-80 lens for $79 more. I found out today that canon lenses are all glass, so basically they lie to you and make you think you are getting something better. When I got the package on 2-8, 9 days later (even though 4 day expedited shipping was promised) I got an off brand "Tameron" lens! In order to get the canon lens I expected, I had to spend an additional $20! Their reasoning was that the 18-55 lens that comes with the kit is also an off brand and plastic and you need to pay $100 more for glass. I called Canon and they verified that all their lenses are glass, the only difference in the 18-55 lens is this year's has image stabilization and last years doesn't. $569 later, I am finally getting what I thought I had ordered in the first place. But only after I email the RMA # and jump through more hoops! So if you buy a camera from any online store, make sure you know exactly what brand lens you are getting! They were also very rude and are pushy like car salespeople! |
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